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36th Annual EAU Congress, 9-12 July 2021


Some might say there is a patient-physician disconnect when discussing urological care. Studies have shown there is often a gap between what the physician recommends, based on scientific evidence combined with experience, and what patients prefer in terms of outcome, side effects and maintaining a good quality of life1,2.

A patient’s personal values and opinions may not be compatible or taken into consideration with the recommended treatment. As a result, healthcare professionals (HCPs) may appear to be out of sync with health-related quality-of-life matters that a patient wants to discuss.

The patient-physician disconnect will be one of the themes at the annual EAU Congress. The EAU offers patient advocates the opportunity to present their research into diagnostics, treatments and follow-ups that could cast a fresh light on health-related quality-of-life issues and addresses presumptions that exist regarding these issues.

Hein Van Poppel
EAU Adjunct Secretary General Education

Patient Poster Track Activities

  • The Expert-Guided Patient Poster Tour aims to encourage interaction between the presenter and the medical experts about patient perspectives. It provides educational opportunities for patients, patient advocates and HCPs, thereby intending to close the gap by improving communication and changing perceptions on both sides. This will ultimately lead to better treatment and adherence as well as better outcomes through shared decision-making.
  • The Top-5 Patient Poster presentation will take place during the EAU Patient Information session. In addition to receiving a prize for best poster, each presenter will also be given the opportunity to take the stage and present their study.
  • The poster presentation in the scientific programme brings together HCPs and patients in the best possible way. By bringing the patient perspective into the discussion, it provides a good balance and will clearly showcase any disconnects in terms of what patients experience, think, want and the view of clinicians. A better understanding of expectations on both sides benefits all.

More information will follow shortly.

Other information

  1. Representatives from the EAU Patient Advocacy Group (EPAG) will act as the Advisory Board. The Advisory Board is responsible for the selection of abstracts as well as the ranking of the Top-5 Posters.
  2. The Scientific Congress Office (SCO) is responsible for the selection of one-two abstracts to be integrated into the scientific programme e.g. a thematic or poster session.
  3. Authors who submit their poster abstract will be paired with one of the Advisory Board members, who will support her/him in further steps.


  1. George Miaoulis Jr., Jonathan Gutman & Margaret M. Snow (2009) Closing the Gap: The Patient-Physician Disconnect, Health Marketing Quarterly, 26:1, 56-68, DOI: 10.1080/07359680802473547
  2. Canzona MR, Love D, Barrett R, et al. “Operating in the dark”: Nurses’ attempts to help patients and families manage the transition from oncology to comfort care. J Clin Nurs. 2018;27(21-22):4158-4167. doi:10.1111/jocn.14603

This project is brought to you by the European Association of Urology (EAU), with programme development support from Pfizer. The editorial content of this page was written independently of the sponsor and is judged to be free of any conflict of interest.