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On this page you will find frequently asked questions about the Coronavirus COVID-19.

We are dedicated to helping you be better informed and be prepared to navigate COVID-19. To watch our animated videos about COVID-19 that are available in various languages, please click here.

Patient Information works directly with healthcare providers to ensure you are accessing accurate, trustworthy and dependable medical information in a way that is easy to understand and incorporate in your daily activities. As this disease continues to affect the world in different ways, EAU Patient Information strives to stay as up-to-date as possible with providing you what you need to know so you can be as safe and healthy as possible.

You can play a direct role in helping  others by simply asking us questions and by sharing our valuable information with those around you. Let us know what information you are missing.

Frequently asked questions


  • Visit your healthcare provider or treatment centre’s website for guidance
  • Read all materials, including medications, regarding stopping your medication, or treatment for side-affects, and/or complications
  • If, after following the above advise, you are still considering stopping your treatment, BEFORE you stop, contact your healthcare provider, or treatment centre, as they may be able to offer help or they may need to document your decision in your treatment plan
  • Bear in mind the decision to stop could affect future treatments and outcomes

A2: Be prepared for delays, and/or cancellations, under the current circumstances for healthcare facilities and staff. In the event of a delay, and/or cancellation, be certain information is clear to you, your caregiver and your doctor, including any follow-up steps. Also, continue to regularly visit your treatment centre or healthcare provider’s website for developing information and announcements.

A: Talk with your healthcare provider about the options for your current treatment. There is no one answer to this question as it depends on the following factors:

  • The stage of your cancer
  • Active and ongoing treatments
  • Other existing medical conditions (including diabetes, heart disease, and lung disease)

A: A good place to start is visiting your cancer centre or healthcare professionals’ website. Be mindful of health services being possibly limited at this time, in terms of answering questions directly on the phone. If a website search is not able to provide information, then call your clinical trial research team or the contact person given to you by your healthcare provider.  Also, consider  visiting the national health agency or drug agency’s website for specific information regarding clinical trials.

A: Here are some active ways to help your loved ones:

  • Remind them of the basic safety steps: washing hands, disinfecting surfaces and social distancing.
  • Help and encourage them to avoid situations with potential exposure. This can mean asking them to not go out to stores or public areas where people tend to gather. For you, help them by going shopping and other activities outside the house or arrange these services online for deliveries.
  • See what other needs can be met with technology regarding online platforms such as YouTube and social media options. Other possibilities to consider are: setting video appointments with a healthcare provider, video time with family and friends and showing them virtual entertainment options. Many cultural organisations, such as museums and musical organisations are doing free online events. This is not only helping them but you as well, as it may teach them new skills and help everyone involved with feelings of isolation and depression.

A: Depending on the stage of your cancer, you may be able to safely delay treatment(s). Skipping a treatment is more likely if the purpose is to manage symptoms, such as with palliative care.

If the treatment is curative, or meant to control the disease, then your doctor may recommend to continue with your treatment as scheduled, despite circumstances with COVID-19.

Visit your healthcare provider’s website for guidance and information.

We invite you to submit any questions you may have regarding COVID-19.

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This page provides general information. If you have a specific question about your individual situation, please consult your doctor or other professional healthcare provider.

Your privacy is important to us. At EAU Patient Information we are dedicated to protecting the confidentiality and privacy of information entrusted to us. As part of this fundamental obligation, EAU Patient Information is committed to the appropriate protection and use of personal information (sometimes referred to as “personal data”, “personally identifiable information” or “PII”) if you choose to provide it.

This page is sponsored by Astellas Pharma. The editorial content of this page was written independently of the sponsor and judges free of any conflict of interest.